Returns & Refunds

Returns and Refunds

We are happy to refund or exchange your goods based on the criteria below

If you have changed your mind regarding the purchase you need to place the Refund/Exchange request within 30 days from when the item was received. The goods need to be complete and undamaged and with the original packaging and the cost of the return delivery shall be paid for by the customer, unless otherwise agreed by us.

If your item is defective/broken/faulty and under warranty and is returned in 30 days we will refund the P&P costs.

If your return matches the above criteria then the next step is to contact us an initiate the returns process. Please include details of your order within the returns package so that it can be easily identified when received.

Returns Address

Silent Events Ltd - Returns
Enterprise 5 Industrial Estate
Unit C3, Enterprise Way
Bradford, BD10 8EW

Video Walkthrough

Putting The Equipment Together

  • Battery Section

  • On/Off Buttons

  • Transmitter

  • Full Set Up

Connecting everything together is very simple, in the first picture below you will see a picture of the transmitter plugged into the mains with the jack to jack cable connecting an iPhone to the transmitter box. You then need to make sure the transmitter is on channel 1 (second picture below) which is controlled by a switch on the transmitter (CH1), if you have multiple transmitters then you need to ensure they are on separate channels.

Now all you need to do is press play on your music playing device and the transmitter will automatically project the music to the headphones. Now pick up one of the wireless headphones and switch then on using the switch on the headset, if you are running multiple channels then the ‘Tune’ button on the side of the headphone will cycle through the channels. Each headphone also has a volume control on the side.